info@dreamstone.co.nz

021 667 936

Privacy

We respect the privacy of our customers and are committed to protecting your personal information. This page explains how we collect, use, and disclose your personal information when you visit our website or make a purchase.

What information do we collect?

We collect the following information from you:

  • Personal information, such as your name, email address, and shipping address.
  • Payment information, such as your credit card details and billing address.
  • Order history information, such as the products you have purchased and the dates of your purchases.
  • We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information such as the pages you visit, the amount of time you spend on each page, and the links you click on. We use this information to improve our website and to make it more user-friendly.
  • Browsing information by means of a cookie. A cookie is a small text file that is stored on your computer or mobile device when you visit a website. Cookies are used to store information about your website visit, such as your preferences and settings. We use cookies to improve your website experience and to track website traffic.

How do we use your information?

We use your information to:

  • Process and fulfil your orders.
  • Send you order confirmation emails and shipping notifications.
  • Provide you with customer support.
  • Improve our website and product offerings.
  • Send you marketing emails, if you have opted in to receive them.

How do we share your information?

We do not share your personal information with any third-party companies, except for the third-party payment processor that we use to process your credit card payments. This payment processor is PCI-compliant and uses the latest security technologies to protect your credit card information.

We will never sell your email address or details.

How do we protect your information?

We use a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These security measures include:

  • Secure Sockets Layer (SSL) encryption to protect your personal information when it is transmitted over the internet.
  • Firewalls and intrusion detection systems to protect our servers from unauthorized access.
  • 24/7 server monitoring to detect and respond to any security threats.
  • Anti-malware protection to protect our servers from malware infections.

How can you control your information?

You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing emails from us. To do any of these things, please contact us.

Security Policy

We are committed to protecting the security of your personal information. We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. These security measures include:

  • Secure Sockets Layer (SSL) encryption to protect your personal information when it is transmitted over the internet.
  • Firewalls and intrusion detection systems to protect our servers from unauthorized access.
  • 24/7 server monitoring to detect and respond to any security threats.
  • Anti-malware protection to protect our servers from malware infections.
  • We do not store credit card information on our servers. Instead, we use a third-party payment processor to process your credit card payments. This payment processor is PCI-compliant and uses the latest security technologies to protect your credit card information.

If you have any questions about our privacy or security policies, please contact us.